Frequently Asked Questions.
Here are some common questions about virtual racing, running and thinking about starting to run.

What is a virtual race?
A virtual race is a race that can be run (or walked) from any location you choose. … You get to run your own race, at your own pace, and time it yourself. The Your Virtual Race app will record you time, distance and map your run or walk.

The race is virtual, the ran/walk ks real.

Can I run in my back garden?

Yes, but it is not ideal. The app records your time, distance and location based on a wifi/3g/4g and GPS signal.

So you do need a good signal strength and to be able to run or walk at least 5 meters in open space to be able to record your effort.

Under these circumstances, the app will record your distance and time with reasonable accuracy but the map view will be off a little.

Can I walk the challenge?

The event is open to walkers, joggers and runners if all abilities. If you can’t achieve your distance in one go the app will record your distance each time you go out.

We’re all about giving you a reason to set goals while raising money for a great cause that will change lives for generations to come both yours and those we help Through cancer research. 

How is my distance tracked?

The Your Virtual Race event app has a built-in GPS tracking feature along with WIFI that will automatically map and record your distance, pace and time for each time you exercise.

You must carry your phone with you for this challenge to have your results uploaded automatically to the event website. 

How do I register?

You can register for the event by using the “register” link on the YVR website/charity website and the event social media profiles. These will take you to the platform where we coordinate all of our race registrations.

How do I get my e-bib, completion cert and digital medal?
Once you register online for the event you will receive a confirmation email and also your event branded e-bib with your name printed on it, it’s a good idea for you to share the bib image on social media to try and encourage family and friends to join you in the challenge. 
Upon completion of your challenge a congratulations email is sent out with your digital medal and certificate of completion showing your total distance, time and average pace. 
What happens if the app doesn’t record or track my run?
For a small percentage of participants, there may be a technical issue with the GPS feature usually due to the phones 
 operating system, as there are so many systems in use some bugs may occasionally occur. , any issue can be was resolved once we know about it.  
Please use the support option on the website for all technical assistance and we will be right back to you.
Can I walk or run with someone?
Currently no!  We are abiding by the current restrictions due to the COVID-19 outbreak and in the interest of public safety and in-line with HSE and social distance guidelines set down by the health authorities we are asking you to complete this challenge individually. 
Can I listen to music while using the app?

Yes, just start playing your music first using your favourite app such as Spotify, then go to the YVR app and start your challenge run.

Still need help? Send us a note!
For any other questions, please write us at info@yourvirtualrace.com
022032051 041
Share This